What are the advantages of the ‘ReACT HouseMark Consultancy Day’?

ReACT consists of a wealth of Configuration and Administration settings, that for the most part, remains behind the scenes.

You will most likely have set the Configuration up so that it reflects the way your organisation works and any policies and procedures you adhere to. At the end of each quarter you calculate what data is going to be sent over to HouseMark.

What you need to ask yourself is the following, are you getting the most out of ReACT for automated Benchmarking to HouseMark?

If you didn’t already know, ReACT has an automatic upload option to the HouseMark Website, direct from within ReACT. This means no more manual counting of figures over several hours, instead, you just need to run a report and then click a single button – a couple of minutes work!

For the Automatic upload to work at its best, there are several parts of the configuration that need to be “mapped” to the HouseMark reporting codes that we use “behind the scenes”. What this means for you, is that you get to have the system set up for your business needs, but behind the scenes, the benchmarking upload knows exactly what parts of your configuration to use for the different indicators. Configuration options include items such as Case Stages, Case Types Case Costs, etc…

What we can offer is a dedicated day, where our ReACT HouseMark Consultant will sit down with you to look at your ReACT Configuration and advise how best to use ReACT for reporting to HouseMark. On the day, all relevant Configuration and Administration options are addressed with a clear road plan of what needs to be amended or added to, to fully report to HouseMark automatically. We even show you ‘how’ to run the Automatic Upload and how you get to see and verify the figures before they are sent out from your ReACT.

The ReACT HouseMark Consultancy Day is ideal for both new customers and existing sites, even if you haven’t touched your configuration for a while.

New customer base will want to set up ReACT the best they can for both the automatic upload and also the business requirements.

Existing customers may have configuration from a period before ReACT could perform the automatic upload, so there will be plenty of new configuration items to be made and what better way to do it than have a representative from ReACT on-site with you!

If the ReACT HouseMark Consultancy Day is something you would be interested in finding more out about it, please get in touch with your Account Manager or ReACT Support and we will be happy to help.